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Christine Goedvolk,
Manager Neonatal Intensive Care Unit, University
Medical Center of Southern Nevada, Las Vegas says,
“ Captain Wilkinson and his team came to our
N.I.C.U. and made us better team members and better
communicators. His course was very different than
anything we have seen before. The things he taught
us blended well with our policies and procedures.
In the group discussions we were able to identify
and together improve our day-to-day interaction
with not only each other but with the doctors as
well. His explanation of the challenges facing the
healthcare industry helped us all to realize there
are real solutions to the problems we all face.
This is a must see course for anyone in
healthcare."
Dr. Brian Iriye M.D. of The Center For
Maternal-Fetal Medicine in Las Vegas says,
“Looking ahead to the future it was obvious
that we had to be able to meet the ever increasing
challenges placed on medicine today in order to
continue providing the best medical care possible.
Training in teamwork, communication and workload
management is not given in most medical or nursing
schools, but a lot has been written recently about
medicine learning from the resource management
training given to airline and military flight
crews. As Nevada’s number one provider of
medical resource management training, we asked
Captain Wilkinson to train all our personnel, from
physicians, to receptionists, to the business
office." Dr. Iriye said that the training program
plus the analysis and follow-up provided by Captain
Wilkinson and his team is already making a
difference in our offices. "They showed us methods
for communicating and managing our workloads that
have made our team even stronger. We are
continually striving to improve and to use the most
up-to-date and forward thinking techniques
available and this training represents the wave of
the future. Being truly skilled in medical resource
management will help us stay at the cutting edge.
Along with our other programs, this training is
helping us reach our goal of providing the finest
perinatology care in the Southwest.
I would highly recommend Captain
Wilkinson’s company to anyone in the medical
community."
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