OUR PROMISE Using proven high reliability aviation industry models, will improve your communication and related human interaction skills thereby transforming your workplace into a more team driven environment where safety at every level is enhanced and a quality product is consistently delivered. WHAT WE DO is in the business of culture change and has designed training courses based on the Crew Resource Management aviation model, which recognizes that human factors play a significant role in the success (or failure) of business, healthcare or personal goals.